beauty

Could an Apple face mask solve the challenge of customer service in retail?



Apple face mask clear mask unboxing

Trust Apple to come up with one of the biggest design solutions of our age.

The customer service Covid mask.

To be, er, clear, the Clear Mask (above) isn’t actually made by Apple but it has been commissioned to be used in its stores so that public-facing sales staff can better communicate with customers. (more…)



What should I buy from Chanel Beauty?



Boy de Chanel beauty and make-up

A friend WhatsApped me to ask what beauty products she should get from Chanel.

This friend is well-versed in beauty so I was surprised she asked me, but actually I really do rate Chanel beauty. It manages to be of the moment, yet never bandwagon-y or too out there. Even when Lucia Pica debuted with her all-red collection, she executed it in an incredibly elegant way. And I’ve honestly never met a Chanel skincare product that didn’t agree with me. Here are the staples I recommended that I use all the time… (more…)



Shop the post: What’s the deal with Byredo make-up? (UPDATED)



Byredo beauty make-up

Much excitement about the incoming Byredo make-up line. Famous for its much-copied candles and perfumes – the name comes from ‘By Redolence’ – the brand followed with luxury leather goods and accessories.

What makes the Byredo beauty line stand out from other make-up lines is its unapologetic creativity. It’s not pegged as just another millennial make-up line and in fact it has some pretty radical ideas. This all becomes clear when you realise that Isamaya Ffrench is the make-up artist and ‘collaborator’ on board to shape the product. (more…)



Trend report: what to wear for AW20



Hermes AW20 trend report - photo by Jamie Stoker

What a weird year! It feels odd talking about new-season trends, all things considered, but there is going to be a new season and even if you’re not buying, there are other ways to be inspired by newness. Let’s say it’s also a way of looking forward, so a sort of exercise in cautious optimism. Here’s what’s in the air for AW20… (more…)