technology

TRP Travel Retail Style Index: January 2021



Helena Rubinstein gold leaf hand massage CDFG Sanya

Welcome to the latest travel retail column for DRG by Alison Farrington aka The Retail Planner (TRP).

As the first update of the New Year, we kick off with a brief look at the new laws for duty free here in the UK, as well as some positive retail news from China.


1/ SEE EU LATER.
This month, there will undoubtedly be much Brexsplaining going on as travellers come to terms with the cancellation of tax-free shopping refunds for luxury fashion purchases in the UK. As of 1 January, the government has abolished the VAT Refund Scheme for non-EU travellers in the UK, meaning that shoppers from overseas can no longer claim their tax back on luxury purchases when they return home, unless the goods are shipped separately from the traveller (cost prohibitive). Meanwhile, the good news is that duty-free shopping is back for travel between the UK and EU (for alchohol and tobacco only), which means a Brexit bonanza for fans of the booze cruise. (more…)



TRP Travel Retail Style Index: December 2020



Clé de Peau Beauté Luminizing Face Enhancer

Welcome to the latest travel retail column for DRG by Alison Farrington aka The Retail Planner (TRP)

As global travel slowly picks up, we look at the business and shopping trends of the travel retail world. Recent highlights include the launch of beauty retail ‘café’ destinations in Hamad Airport, Doha and a focus on exclusive duty-free products in Hainan, where Chinese consumers continue to ‘revenge spend’ their way out of the pandemic, while domestic travel is their only option.


1/ BEAUTY RETAIL-TECH ‘CAFÉ’ CONCEPTS. L’Oréal
has launched two ‘phygital’ retail concepts at Hamad Airport, Doha. The new retail-tech destinations – from Lancôme and YSL Beauté – sit next door to each other as one beauty department within the Qatar Duty Free retail space.

The Lancôme concept features a French apartment-inspired décor and the addition of bar stool seating gives a luxury café atmosphere. The counters offer interactive touchpoints where customers can personalise their purchases. It’s the first store in the brand’s EMEAI (Europe, Middle East, Africa, India) division to launch Lancôme’s new Shade Finder tool – the skin tone measurement technology that can identify up to 22,500 shades for foundation matching. (more…)



TRP Travel Retail Style Index: September 2020



NARS Icons Sanya travel retail

Welcome to a new travel retail column for DRG by Alison Farrington aka The Retail Planner (TRP)

As global travel picks up again, we look at the business and shopping trends of the travel retail world. In particular, the beauty, fashion, accessories, and watches & jewellery categories, dipping into the product exclusives and digital strategies that often launch in Asia and give the rest of the world an idea of innovations coming soon.

DFS X WECHAT LIVESTREAM.  If you’re getting ready for a Golden Week shopping trip at the end of this month in time for the Chinese autumn break, then DFS is a go-to retailer with downtown and airport locations in Hong Kong and Singapore among others. Whether you still shop in physical stores or not, if there’s one thing Covid has done for consumerism, it’s to accelerate the trend for live stream shopping and this has been especially prevalent across China via WeChat. Now DFS has joined the live stream party. (more…)



Trend report: what to wear for AW20



Hermes AW20 trend report - photo by Jamie Stoker

What a weird year! It feels odd talking about new-season trends, all things considered, but there is going to be a new season and even if you’re not buying, there are other ways to be inspired by newness. Let’s say it’s also a way of looking forward, so a sort of exercise in cautious optimism. Here’s what’s in the air for AW20… (more…)