Quote of the day: Kate Phelan
“I do think we are starting to feel ecom fatigue. We are leaning more towards the desire to have an experience and take time and pleasure in the discovery of new and exciting brands. We live our lives very differently today. We look at our feeds constantly, bombarded by imagery and products to buy. So maybe we need to be more aware as to what people actually do with their time and put the personality of the store at the forefront of the experience.”
Kate Phelan on reviving Harvey Nichols* in her new role as creative director, FT (more…)