Business of fashion

Behind the scenes: The Model Agency Channel 4




Do we really need another fly-on-the-wall fashion documentary series in our lives? Hell yeah! The Model Agency, a seven parter which unveils the workings of London’s Premier Model Management airs on Channel 4 at 10pm tomorrow. Owner Carole White agreed to answer my nosy questions… (more…)



Facebook Deals vs Foursquare – OMG it’s iPhone pochettes at dawn!



The Foursquare vs Facebook Places battle is about to get serious with the European arrival this week of Facebook Deals. This steps hard on Foursquare’s toes – users who check in to bars/stores/venues with Facebook Places are rewarded with discounts and deals. Foursquare pioneered the idea by combining it with a point-scoring game and tips. I use Foursquare for checking in to restaurants where I can quickly consult the tips before choosing between the chicken and the fish. If you check in enough times, you become the ‘mayor’ which could be seen as gimmicky until you consider that the mayor gets special priviledges. At Debenhams Oxford Street for example, the Foursquare mayor gets free coffee whenever they visit (and even if you’re not the mayor, any Foursquare user can get free coffee if they check in on a Friday). Alas, we’re not at the stage yet where the mayor of Harvey Nichols gets a year’s supply of Balenciaga but one lives in hope.

Now that Facebook Deals has arrived, a whole host of stores are getting involved. Not surprisingly, many of the early adopters of Facebook Deals are also seasoned Foursquare users. Debenhams will launch its Facebook Deals programme by offering free Benefit mascara & makeovers on 14th February for the first ten people to check in nationwide (that’s a grand total of 1000 Benefit mascara and makeovers). Meanwhile Benetton has launched with a charity deal, donating 2 euros for each check-in to Architecture for Humanity throughout the month of February. No purchase required, you’re simply rewarded for visiting the store and communicating the fact to your Facebook network.

The question is, will these brands ditch Foursquare altogether for Facebook Deals? Benetton’s Head of Digital, Gabriele Lunati says,”Facebook Deals is a great way for Benetton to connect with the consumer who is actively shopping on the high street and will be used alongside the popular Foursquare.” I really hope Foursquare can hold its own against the mighty Facebook but let’s see where things are in 6 months time.



Thakoon.com and the future of fashion etail



When I met Jasper Conran prior to his last London Fashion Week show, I was taken aback by his business savvy and in particular his plans for the Jasper Conran website and blog. In contrast to the likes of Alber Elbaz (who “sees internets every morning” but doesn’t have an email address) Conran has grasped that in fashion 3.0, designers and brands need to properly engage with their customers, often in real time, and offer them a deeper connection to the essence of what they’re all about. Conran spoke of plans to make Jasperconran.com a ‘living archive’, while newer designers like J.W. Anderson and David Szeto also get – and enjoy – the new desire for real-time updates and behind the curtain insights through blogs, tweets and even video content.

Next month, Thakoon relaunches Thakoon.com and it looks like a blueprint for the future of fashion etail websites. According to the press release, we can expect “a voyeuristic glimpse into the mind of Thakoon, a designer fascinated by art, imagery and the creative process. The site will feature a social media landing page allowing fans a way to instantly connect to the brand’s Tumblr, Facebook and Twitter pages all in one area… Each medium will be heavily imagery-based, focusing on those people, places and things that inspire Thakoon’s signature design aesthetic.”

Not only that, but fly on the wall ‘webisodes’ will follow Thakoon, documenting his design processes and creative decision-making. Clearly, times are changing and the days when designers shut themselves away in their ateliers and let the art speak for itself is over. Customers want to meet the designers, get to know them and have a dialogue with them. Ecommerce sites need engaging content to keep customers returning (hence the growth of ‘edvertorial‘ but that’s another blog post). I’ll be keeping a close eye on Thakoon.com – launching on 13th February with the live streaming of his NYFW show – as I hope it lives up to my expectations. Watch this space…