travel retail

TRP Travel Retail Style Index: December 2020



Clé de Peau Beauté Luminizing Face Enhancer

Welcome to the latest travel retail column for DRG by Alison Farrington aka The Retail Planner (TRP)

As global travel slowly picks up, we look at the business and shopping trends of the travel retail world. Recent highlights include the launch of beauty retail ‘café’ destinations in Hamad Airport, Doha and a focus on exclusive duty-free products in Hainan, where Chinese consumers continue to ‘revenge spend’ their way out of the pandemic, while domestic travel is their only option.


1/ BEAUTY RETAIL-TECH ‘CAFÉ’ CONCEPTS. L’Oréal
has launched two ‘phygital’ retail concepts at Hamad Airport, Doha. The new retail-tech destinations – from Lancôme and YSL Beauté – sit next door to each other as one beauty department within the Qatar Duty Free retail space.

The Lancôme concept features a French apartment-inspired décor and the addition of bar stool seating gives a luxury café atmosphere. The counters offer interactive touchpoints where customers can personalise their purchases. It’s the first store in the brand’s EMEAI (Europe, Middle East, Africa, India) division to launch Lancôme’s new Shade Finder tool – the skin tone measurement technology that can identify up to 22,500 shades for foundation matching. (more…)



TRP Travel Retail Style Index: November 2020



Alison Farrington travel retail news

Welcome to our travel retail column for DRG by Alison Farrington aka The Retail Planner (TRP)

As global travel slowly picks up, we look at the business and shopping trends of the travel retail world. In recent weeks we’ve seen a spike in beauty sales in Hainan, China; K-beauty going global and a luxury brand experience with phygital appeal. (more…)



TRP Travel Retail Style Index: September 2020



NARS Icons Sanya travel retail

Welcome to a new travel retail column for DRG by Alison Farrington aka The Retail Planner (TRP)

As global travel picks up again, we look at the business and shopping trends of the travel retail world. In particular, the beauty, fashion, accessories, and watches & jewellery categories, dipping into the product exclusives and digital strategies that often launch in Asia and give the rest of the world an idea of innovations coming soon.

DFS X WECHAT LIVESTREAM.  If you’re getting ready for a Golden Week shopping trip at the end of this month in time for the Chinese autumn break, then DFS is a go-to retailer with downtown and airport locations in Hong Kong and Singapore among others. Whether you still shop in physical stores or not, if there’s one thing Covid has done for consumerism, it’s to accelerate the trend for live stream shopping and this has been especially prevalent across China via WeChat. Now DFS has joined the live stream party. (more…)



Retail round-up: Lunar New Year airport pop-ups are a data-capture gift to beauty retailers



Lancome Renovated Absolue Cushion

DFNI associate editor, ALISON FARRINGTON reports on the travel retail beauty opportunity for Chinese New Year

Chinese New Year is upon us and travel retailers across Asia have been creating special promotions designed to attract passengers for the biggest Chinese shopping opportunity of the year. Travel retail or duty free shoppers are big business. Often referred to as the ‘Sixth Continent’, in 2018 the global market was worth $79bn.

Beauty remains the biggest and fastest-growing product sector in travel retail, while Asia Pacific is the category’s main growth driver. In 2018 the region saw beauty sales grow 23.5% to a total of $31.5bn. Beauty and fashion accessories are the biggest pull for Chinese travellers eager to snap up seasonal limited editions at the airport. This year’s theme is Year of the Rat (sometimes interpreted as a mouse) and we’ve seen brands adopting characterful themes such as Rocket Rat and even Mickey Mouse. (more…)