experiential retail

Don’t Miss: Tiffany’s New York minute in London

Tiffany & Co. Fifth & 57th at Selfridges - New York

The Selfridges x Tiffany & Co. ‘Fifth & 57th’ exhibition is yet another example of luxury brands seducing existing and prospective customers with immersive bricks and mortar experiences. This delightful experience takes place in the Old Selfridges Hotel, an annexe behind Selfridges where you’ll ascend a couple of flights of stairs and find yourself seeemingly slap bang in the cross fire of Fifth Avenue and 57th Street, New York. It’s a digital installation, with fast-moving video footage of New York accompanied by very realistic street sounds that instantly transport you to the drama and chaos of Manhattan.

Why? It’s all to celebrate the newly expanded Tiffany concession in the Selfridges flagship store. But doing it this way, you get a different, more sensorial experience that is nothing to do with shopping. Well, it is, but subliminally. Which is, of course, the point. Walk along the ‘street’ surrounded by ‘buildings’ made of hundreds of stacked boxes and stop at the pretzel and coffee carts for a free snack. Then wander into the Tiffany ‘store’ where you can watch a master engraver at work. (Buy something from the Tiffany store on the ground floor, and you can have it hand engraved free of charge). There’s also a screening area to learn about the history of Tiffany timepieces (it’s pretty great – who knew the idea of the ‘New York minute’ came from New Yorkers setting their watches to the time on the Tiffany clock?) – and then… a rather fabulous secret bar.

Tiffany & Co. Fifth & 57th installation at Selfridges
Tiffany & Co. Fifth & 57th installation at Selfridges
Tiffany & Co. Fifth & 57th installation at Selfridges
Tiffany & CO. Fifth & 57th at Selfridges - Master Engraver.
Tiffany & Co. Fifth & 57th at Selfridges
Tiffany & Co. Fifth & 57th CHARLIEs BAR at Selfridges

As ever with these extravagant branded exhibitions (think the recent Philippe Patek, the Chanel Little Black Jacket, the Vuitton Series 2 Past, Present Future in L.A and Rome), it’s about subtly seducing visitors with brand codes. The craft, the history, the seemingly insignificant details that are not as insignificant as they appear. But in order to do that, the execution has to be immaculate. It’s beautifully done here, so do pop up if you’re in the area.

And of course, if you feel like it, you can buy a souvenir from the store. Tiffany has produced a Tiffany T cut-out cuff and ring in sterling silver with black ceramic exclusively for Selfridges to coincide with the installation.

Tiffany T cutout cuff in sterling silver with black ceramic exclusive to Selfridges
Tiffany T cutout ring in sterling silver with black ceramic exclusive to Selfridges

The Selfridges X Tiffany & Co. “Fifth & 57th” installation is free and open to the public from Friday 3 July until Sunday 12 July (closed 6-7 July) at the Old Selfridges Hotel, Orchard Street, London. Opening hours are 12:00–9:00PM and 12:00–6:00PM on Sundays.

WORDS: Navaz Batliwalla/Disneyrollergirl
IMAGES: Tiffany; Disneyrollergirl

Feeling at home at the revamped Hermes New Bond Street store

London's Hermes New Bond Street flagship reopens

Making your retail store feel like a home – a relaxing, inviting and luxurious one – is quite the thing right now and Hermès has of course nailed it. Enter exhibit A: its newly re-zhuzhed London flagship in the old Time & Life building in New Bond Street. This year marks its 40th anniversary in this location and it’s celebrated by doubling the size, enhancing the tactile factor and giving us a whole lot more product. (more…)

Guest post: Experiencing the Fragrance Lab at Selfridges

1 Fragrance-Lab-Selfridges©Hufton+Crow_012

DRG contributor ALISON BISHOP reports on FRAGRANCE LAB: a searching personality profiling experience that distills your creative preferences into a scent

Someone said to me recently this is the decade of personalization, and that’s so true, especially when it comes to retail. Brands are looking to create ever more personalised experiences in stores to counteract the lure of convenience from online shopping. The appeal of a shopping experience that is not only personalized to you, but one that is tactile and sensory wins in my book hands down. (more…)

Welcome to Pradasphere (and don’t forget your souvenirs)


When it comes to immersive, experiential retail, you can’t really beat Harrods and its epic store takeovers. Chanel and Dior have had their turn and this month saw the unveiling of Pradasphere, a fusion of shop windows (40 in total), pop-up shop, cafe and exhibition.

The exhibition on the fourth floor is the big draw. It starts with glass cabinets telling the story of the beginnings of the 101-year-old brand. Originally purveyors of leathergoods, we’re shown vitrines of ancient paper packaging, handbag frames and luxurious vanity sets for the travelling classes. All give an air of revered Milanese shopkeeper to the proceedings, nicely bringing us back to retail. (more…)