It takes a lot to get me to an 8.30am press launch, but the addition of seven new boutiques to the HarrodsSalon de Perfums did the trick. Joining the original ten boutiques, this 6th floor haven is a destination for serious scent seekers.
Let’s talk personalisation and experience, two big lifestyle trends that are a gift to luxury retailers. At Harrods they’re expected by wealthy overseas customers, who demand excellence and uniqueness from every visit. With bricks and mortar retail struggling overall, it’s the ‘wow’ experiences that get people talking and – crucially – returning for more. (more…)
Not far from the show venue, in the Regent street flagship store, a similar scenario was underway. DRG’s retail editor Alison Bishop WhatsApp-ed me with a video clip of VIP clients shopping up a storm, swarming around the bags and trench coats. (more…)
2007, the year of the iPhone, Fashionista.com and a new wee blog called Disneyrollergirl. Oh shit where did ten years just go?
Back in February 2007 I was living it up in the world of teen mags, those halcyon days when you had all the time in the world to plan and create and would wait days for your post-shoot contact sheets to arrive by courier. I would research online industry news from a little blog called Fashion Inc (an off shoot of now-defunct Conde Nast business site Portfolio, written by Lauren Goldstein Crowe) and read earnest fashion student musings on SHOWstudio forums (moderated by Penny Martin). (more…)
Aaaaad finally, finally, the Ralph Lauren cafe is opening on Regent Street. A destination inside the new Ralph Lauren Polo store, it will serve coffee, cocktails, wine and snacks, plus breakfast, salads and sandwiches. (more…)